Privacy Policy

Last Updated: January 2025

At LuckyMoose (luckymoose.net), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario’s privacy legislation, and applicable data protection requirements.

Important: LuckyMoose is a casino comparison and informational website. We do not operate online casino games, process gambling transactions, or handle deposits/withdrawals. We provide reviews and information about licensed Ontario casinos.

Information We Collect

1. Information You Provide Directly

  • Age Verification: Confirmation that you are 19+ years old (required by Ontario law)
  • Contact Information: Email address if you subscribe to updates or contact us
  • Communication Records: Messages sent through our contact forms or email

2. Information Automatically Collected

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Analytics: Pages visited, time spent on site, referral sources
  • Cookie Data: Website preferences, session information, analytics data
  • Geographic Data: General location (province/region) to ensure Ontario compliance
Data Type Purpose Retention Period
Age Verification Legal compliance (19+ requirement) 24 hours (session)
Analytics Data Website improvement 24 months
Contact Information Communication & updates Until unsubscribed
Technical Logs Security & performance 12 months

How We Use Your Information

Primary Purpose: To provide casino comparison services and ensure compliance with Ontario gambling regulations.

Specific Uses Include:

  • Legal Compliance: Verify age requirements (19+) as mandated by AGCO
  • Service Improvement: Analyze website usage to enhance user experience
  • Communication: Send updates about casino offers or regulatory changes (with consent)
  • Security: Protect against fraud, spam, and unauthorized access
  • Analytics: Understand user preferences to improve our recommendations
  • Affiliate Relationships: Track referrals to partner casinos (anonymized)

Cookie Policy

We use cookies to enhance your browsing experience and provide personalized content. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for age verification and basic site functionality
  • Analytics Cookies: Google Analytics to understand site usage (anonymized)
  • Preference Cookies: Remember your settings and language preferences
  • Marketing Cookies: Affiliate tracking and personalized recommendations (with consent)

Information Sharing and Disclosure

We Do NOT Sell Your Personal Information

LuckyMoose does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Occurs For:

  • Service Providers: Analytics platforms (Google Analytics), hosting services
  • Legal Requirements: When required by law, court order, or regulatory request
  • Affiliate Partners: Anonymized referral data when you visit casino sites
  • Security Purposes: To prevent fraud or investigate suspected illegal activity

Casino Referrals: When you click a casino link, you leave our site and enter the casino’s platform. Each casino has its own privacy policy and data practices.

Your Privacy Rights

Under Canadian privacy law, you have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Withdrawal of Consent: Withdraw consent for marketing communications
  • Data Portability: Request your data in a portable format
  • Complaints: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at privacy@luckymoose.ca

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Limited access to personal information on need-to-know basis
  • Regular Audits: Periodic security assessments and updates
  • Secure Hosting: Data stored with reputable, secure hosting providers
  • Data Minimization: We collect only necessary information

Third-Party Links and Services

Our website contains links to licensed Ontario casinos and other third-party websites. This Privacy Policy does not apply to those external sites. Each casino and third-party service has its own privacy practices.

Recommendation: Always review the privacy policy of any casino or service before providing personal information or making deposits.

Children’s Privacy

LuckyMoose is intended only for individuals aged 19 and older. We do not knowingly collect personal information from anyone under 19. If we become aware that we have collected information from someone under 19, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be prominently posted on our website. Your continued use of LuckyMoose after such changes constitutes acceptance of the updated policy.

Frequently Asked Questions (FAQ)

1. Is LuckyMoose an online casino?
No. LuckyMoose is not an online casino. We are a casino comparison and informational website. We provide reviews, toplists, and guidance about licensed online casinos in Ontario and Canada. We do not operate games or handle deposits.
2. Are the casinos listed on LuckyMoose legal in Ontario?
Yes. We only feature casinos that are licensed and regulated by iGaming Ontario (iGO) and the Alcohol and Gaming Commission of Ontario (AGCO), or other trusted regulators for Canadian players.
3. Do I need to be 19+ to play?
Yes. In Ontario, you must be at least 19 years old to gamble online. Our site includes an age verification modal to ensure compliance.
4. Does LuckyMoose handle my money or payments?
No. LuckyMoose does not process deposits, withdrawals, or payments. When you click through to a casino, you are redirected to their secure platform.
5. What should I do if gambling stops being fun?
We strongly support responsible gambling. If you feel gambling is becoming a problem, please seek help from trusted organizations such as:

ConnexOntario (24/7 support)connexontario.ca
Gamblers Anonymous Ontariogamblersanonymoustoronto.org

Privacy Contact Information

If you have questions about this Privacy Policy or your personal information:

Privacy Officer: privacy@luckymoose.ca
General Inquiries: info@luckymoose.ca
Website: luckymoose.net

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