Privacy Policy
Last Updated: January 2025
At LuckyMoose (luckymoose.net), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario’s privacy legislation, and applicable data protection requirements.
Important: LuckyMoose is a casino comparison and informational website. We do not operate online casino games, process gambling transactions, or handle deposits/withdrawals. We provide reviews and information about licensed Ontario casinos.
Information We Collect
1. Information You Provide Directly
- Age Verification: Confirmation that you are 19+ years old (required by Ontario law)
- Contact Information: Email address if you subscribe to updates or contact us
- Communication Records: Messages sent through our contact forms or email
2. Information Automatically Collected
- Technical Data: IP address, browser type, device information, operating system
- Usage Analytics: Pages visited, time spent on site, referral sources
- Cookie Data: Website preferences, session information, analytics data
- Geographic Data: General location (province/region) to ensure Ontario compliance
Data Type | Purpose | Retention Period |
---|---|---|
Age Verification | Legal compliance (19+ requirement) | 24 hours (session) |
Analytics Data | Website improvement | 24 months |
Contact Information | Communication & updates | Until unsubscribed |
Technical Logs | Security & performance | 12 months |
How We Use Your Information
Primary Purpose: To provide casino comparison services and ensure compliance with Ontario gambling regulations.
Specific Uses Include:
- Legal Compliance: Verify age requirements (19+) as mandated by AGCO
- Service Improvement: Analyze website usage to enhance user experience
- Communication: Send updates about casino offers or regulatory changes (with consent)
- Security: Protect against fraud, spam, and unauthorized access
- Analytics: Understand user preferences to improve our recommendations
- Affiliate Relationships: Track referrals to partner casinos (anonymized)
Cookie Policy
We use cookies to enhance your browsing experience and provide personalized content. You can manage cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Required for age verification and basic site functionality
- Analytics Cookies: Google Analytics to understand site usage (anonymized)
- Preference Cookies: Remember your settings and language preferences
- Marketing Cookies: Affiliate tracking and personalized recommendations (with consent)
Information Sharing and Disclosure
We Do NOT Sell Your Personal Information
LuckyMoose does not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing Occurs For:
- Service Providers: Analytics platforms (Google Analytics), hosting services
- Legal Requirements: When required by law, court order, or regulatory request
- Affiliate Partners: Anonymized referral data when you visit casino sites
- Security Purposes: To prevent fraud or investigate suspected illegal activity
Casino Referrals: When you click a casino link, you leave our site and enter the casino’s platform. Each casino has its own privacy policy and data practices.
Your Privacy Rights
Under Canadian privacy law, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Withdrawal of Consent: Withdraw consent for marketing communications
- Data Portability: Request your data in a portable format
- Complaints: File a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact us at privacy@luckymoose.ca
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Limited access to personal information on need-to-know basis
- Regular Audits: Periodic security assessments and updates
- Secure Hosting: Data stored with reputable, secure hosting providers
- Data Minimization: We collect only necessary information
Third-Party Links and Services
Our website contains links to licensed Ontario casinos and other third-party websites. This Privacy Policy does not apply to those external sites. Each casino and third-party service has its own privacy practices.
Recommendation: Always review the privacy policy of any casino or service before providing personal information or making deposits.
Children’s Privacy
LuckyMoose is intended only for individuals aged 19 and older. We do not knowingly collect personal information from anyone under 19. If we become aware that we have collected information from someone under 19, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be prominently posted on our website. Your continued use of LuckyMoose after such changes constitutes acceptance of the updated policy.
Frequently Asked Questions (FAQ)
ConnexOntario (24/7 support) – connexontario.ca
Gamblers Anonymous Ontario – gamblersanonymoustoronto.org
Privacy Contact Information
If you have questions about this Privacy Policy or your personal information:
Privacy Officer: privacy@luckymoose.ca
General Inquiries: info@luckymoose.ca
Website: luckymoose.net
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